Refund Policy

When refunds are available and how they are processed.

Last updated: July 15, 2026

Eligible Refunds

Technical failure that prevents a session and cannot be rescheduled promptly
Duplicate charges caused by system error
Cancellations within the free-cancellation window

Non-refundable Situations

Completed sessions
Late cancellations and no-shows (see Cancellation Policy)
Dissatisfaction after a completed session without a platform fault (good-faith review may offer credit)

Processing Time

Approved refunds are typically initiated within 5–7 business days. Banks and gateways may take additional time to reflect credit.

Cancellation Fees

Fees listed in the Cancellation Policy may be deducted before any partial refund.

Payment Gateway Delays

MyTalk cannot control bank settlement timelines. Contact support with your invoice ID for status updates.

Contact

Questions? Email legal@mytalk.in or visit our Contact page.